FAQ

What payment methods do you accept?

We work with transfers. You can also always pay in cash.

Where is the best place to park my car?

In Herentals, we recommend parking your car on the main market or on the church square. In Leuven, you can park perfectly under the Ladeuze Square. In Antwerp, it's best to park under the central station (5 minutes' walk from our store)

What does a suit cost on average at Tod-B?

The price of a suit depends primarily on the fabric chosen. Our suits start at €750. Most of the suits we make are two-piece around €1100 and three-pieces around €1500. Although this can certainly be cheaper or more expensive...

What if I still lose weight after the measurement?

We still have a pass after a few weeks. During this transition, we eliminate imperfections and can therefore also update weight loss. However, we ask that this difference in weight be limited to a few kilos. If you plan to do extra sports and diets and/or gain or lose weight, it is best to contact us about this in advance. In this way, we can see together what could be the best solution in your situation to achieve the most perfect end result possible and also see what is possible in terms of timing!

Can I be measured in one store and fit in another?

This is possible, although we always prefer to go through the entire process with one of us.

Do I need to prepare anything?

The process will become increasingly easier when you know what you're looking for and what you need. You don't have to really prepare anything, but if you have photos of exactly what you're looking for, this is always very useful!

Do you offer home service?

We offer this to existing customers. We ask you to come to the store for the first time to get to know each other and take all measurements.

How do I change or cancel my appointment?

By mail. Appointment in Antwerp -> Filip@tod-b.com Appointment in Leuven -> Filip@tod-b.com Appointment in Herentals -> Tailoring@tod-b.com

Do you offer discounts for bulk orders for, for example, a wedding?

We do not have standard discounts. If you would like to have something made for several people, we can always work something out by mutual agreement!

Can I see a preview of the finished product before ordering?

Since every piece we make is a “piece unique”, this is not possible. However, we always have many examples in each of our stores to view and often even try on design options, fabrics and finishes in real time. This greatly simplifies the process!

Do you offer a guarantee on customization?

There is no standard warranty on our clothing. Each case will be considered piece by piece. If it turns out that the problem is related to quality that does not meet our high standards, we will always compensate for this. When it comes to wear or damage caused by third parties, we will see what can be offered as a solution in which case.

Do you also offer clothing repairs or adjustments?

Only on clothing made by us.

How does payment work?

We usually work with transfers. After the measurement, you will receive an advance invoice worth 50% of the total order. After the pass, when another tie or bow tie has been chosen, we will draw up the final invoice. This invoice should already be paid in full before collection.

Is the number of people I can bring with me to an appointment limited?

In principle, there is no maximum. However, our experience shows that it is best to limit this as much as possible. More opinions make it especially difficult to choose and our stores are not equipped to host large groups.

How long does it take for my order to be ready?

In principle, we can get a package ready in +- 6 weeks. In extreme cases, it can sometimes even take 3 to 4 weeks at an additional cost. However, we usually ask people who want to have a wedding suit made to come by 5 to 6 months before the wedding to measure the suit effectively. This is to ensure that we always have a buffer and get everything ready on time, no matter what...

Hoe lang duurt een afspraak?

Een opmeting duurt doorgaans 2 uur, afhankelijk van hoe snel je kan kiezen. We bieden ook de mogelijkheid om een vrijblijvend kennismakingsgesprek in te plannen, deze afspraak duurt meestal een klein uurtje.

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